Privacy Practices

NOTICE OF PRIVACY PRACTICES

Enhanced Eye Care Texas, LLC

Effective Date: July 24, 2026

THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

At Enhanced Eye Care Texas, LLC, we understand that your health information is personal. We are committed to protecting the privacy and security of your Protected Health Information ("PHI") in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and Texas laws.

This Notice explains:

• How we may use and disclose your health information

• Your rights regarding your health information

• Our legal responsibilities to protect your privacy

• How to contact us if you have questions or wish to file a complaint

How We May Use and Disclose Your Health Information

We may use or disclose your PHI without your written authorization for the following purposes: Treatment

We may use and share your health information to provide, coordinate, or manage your eye care.

Examples include:

• Performing eye examinations

• Prescribing glasses or contact lenses

• Referring you to another healthcare provider

• Consulting with other healthcare professionals involved in your care

Payment

We may use and disclose your PHI to obtain payment for services we provide. Examples include:

• Billing your insurance company

• Determining insurance eligibility and benefits

• Obtaining prior authorization

• Collecting outstanding balances

Health Care Operations

We may use your information to operate and improve our practice.

Examples include:

• Quality improvement

• Staff training

• Licensing and accreditation

• Audits

• Compliance activities

• Business planning

• Customer service

Appointment Reminders

We may contact you regarding:

• Upcoming appointments

• Missed appointments

• Annual examinations

• Follow-up visits

We may contact you by:

• Telephone

• Voicemail

• Text message

• Email

• Patient portal

Treatment Alternatives and Health-Related Benefits

We may contact you regarding:

• Alternative treatment options

• Contact lens recalls

• Eyeglass orders

• Recommended preventive care

• Health-related products or services offered by our office

Individuals Involved in Your Care

Unless you object, we may share relevant information with: • Family members

• Friends

• Caregivers

who are involved in your healthcare or payment for your care.

Required by Law

We may disclose your information when required by federal, state, or local law. Examples include:

• Public health reporting

• Court orders

• Law enforcement requests

• Workers' compensation claims

• National security purposes

• Coroners or medical examiners

Public Health Activities

We may disclose information for public health purposes, including: • Preventing disease

• Reporting adverse events

• FDA reporting

• Preventing serious threats to health or safety

Business Associates

We may share information with trusted companies that perform services on our behalf, such as: • Electronic health record providers

• Billing companies

• IT providers

• Cloud storage providers

• Practice management software vendors

These organizations are legally required to safeguard your information.

Uses Requiring Your Written Authorization

We will obtain your written authorization before using or disclosing your PHI for purposes not otherwise permitted by law.

Examples include:

• Most marketing activities

• Sale of PHI

• Uses not described in this Notice

You may revoke your authorization at any time in writing unless we have already relied upon it.

Your Rights Regarding Your Health Information

You have the right to:

Obtain a Copy of This Notice

You may request a paper copy at any time, even if you agreed to receive it electronically.

Inspect and Obtain Copies of Your Records

You may request access to your medical records.

Applicable fees permitted by law may apply.

Certain limited exceptions exist under HIPAA and Texas law.

Request an Amendment

If you believe your medical information is incorrect or incomplete, you may request an amendment.

We may deny your request under certain circumstances, but we will provide a written explanation.

Request Restrictions

You may ask us not to use or disclose certain information.

While we are not required to agree to every request, we will comply when required by law.

Request Confidential Communications

You may request that we contact you:

• At a different address

• By a different phone number

• By alternative methods

We will accommodate reasonable requests.

Request an Accounting of Disclosures

You may request a list of certain disclosures we have made of your PHI, as permitted by HIPAA.

Receive Electronic Copies

If your records are maintained electronically, you may request an electronic copy in a readily producible format when available.

Our Responsibilities

We are required by law to:

• Maintain the privacy of your PHI

• Provide you with this Notice

• Follow the terms of this Notice currently in effect

• Notify you if a breach of unsecured PHI occurs as required by law

Changes to This Notice

We reserve the right to change this Notice at any time.

Any revised Notice will apply to all PHI maintained by our practice.

The current version will always be available:

• On our website

• At our office

• Upon request

Complaints

If you have questions regarding this Notice or your privacy rights, or if you believe your privacy rights have been violated, you may file a complaint with:

​​​​​​​Privacy Officer

Enhanced Eye Care Texas, LLC

Phone: 817-935-8280

Email: frontdesk@enhancedeyecaretx.com

Office Address: 5325 McPherson Blvd Ste 125, Fort Worth, TX 76123

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.